Product x Operations x AI

RobinDindayal

Product & Operations Executive. AI-native, hands-on leader in enterprise B2B SaaS & fintech.

  • President
  • COO
  • CPO
  • VP Product

23+ years building enterprise software, 14+ of them as an executive. I helped take a bootstrapped company from $0 to ~$10M ARR and an acquisition, and most recently built a regulated digital-asset platform from zero to 50+ customers in six months.

Let's talk about your next leader Oakville, Ontario · Open to full-time or fractional roles
Portrait of Robin Dindayal
Robin Dindayal
23+years in enterprise B2B & B2B2C software
14+years at the executive level
$0→10MARR at Horizn, through acquisition by Inbenta
50+institutional customers in six months at Tetra Unity
Robin Dindayal

Builder x Operator

I'm a software executive who stays close to the work. I've spent more than a decade building and scaling enterprise SaaS for major financial institutions, and I'm happiest working directly with customers and engineering: shaping strategy, writing PRDs, prototyping, and getting into the details of the product.

At Horizn I was hired as VP Product before a product existed. Over ten years I became CPO and then COO, led the pivot from custom development to B2B SaaS, and helped grow the company to ~$10M ARR with clients like Wells Fargo, RBC, Scotiabank, BMO, CIBC, US Bank and M&T Bank, through to its acquisition by Inbenta.

Since then I've led global product for an AI customer-experience platform and built a digital-asset platform from zero to one.

RootsCambridge, ON

Raised by hardworking immigrant parents.

FoundationWaterloo

Honours Computer Science, co-op. First hire at Desire2Learn, now D2L.

NowOakville, ON

Home base in the Greater Toronto Area.

AI-native x Hands-on

How I work

AI has changed how fast I can move from an idea to something tangible. I work in it every day, and I've taught my team and my peers to do the same, so a lean team gets far more leverage than it would have traditionally.

Prototype

Working prototypes

Build and test product concepts before engineering commits capacity.

Specify

PRDs to test cases

Develop and keep PRDs, epics, stories and test cases in sync.

Automate

Workflow automation

Automate recurring reporting, follow-ups and product analysis.

Elevate

Team leverage

Coach my team and peers to use AI well, raising the quality and consistency of their work.

Track Record

2009 — 2026
  1. Sep 2025
    Sep 2026

    Tetra Unity

    President

    Tetra Digital Group · Composable digital-asset operations platform

    0 → 1
    • Built and launched the platform from zero, onboarding 50+ institutional customers within six months.
    • Led custody and wallet infrastructure, stablecoin minting and burning, ledger, reporting and compliance workflows.
    • Integrated with Ledger, Fireblocks, BitGo, Coinbase, Anchorage and ATB.
    • Established an AI-first operating model across Product and Engineering.
  2. Apr 2025
    Sep 2025

    Tetra Trust

    Chief Product Officer / Chief Operating Officer

    Canada's first licensed digital-asset custodian

    0 → 1
    • Built an institutional custody platform from zero: strategy, roadmap, operating structure and commercialization.
    • Led product, engineering and operations in a highly regulated market.
    • Partnered with early institutional customers to validate product-market fit and support first revenue.
  3. Aug 2023
    Apr 2025

    Inbenta

    Global Head of Product

    Global AI platform for customer experience

    Post-acquisition integration & scaling
    • Joined the 8-person Senior Leadership Team after Inbenta acquired Horizn.
    • Led 20+ people across Canada, the USA, Brazil, France, Spain and India.
    • Owned strategy for a Generative AI and NLP platform spanning Chat, Knowledge, Search, Assist and Learn.
    • Worked with enterprise clients including BBVA, RBC, Scotiabank and Thomson Reuters.
  4. Aug 2013
    Aug 2023

    Horizn

    VP Product → SVP → CPO → CPO / COO

    Enterprise B2B SaaS for financial institutions

    $0 → ~$10M ARR
    • Hired before a product existed; led the zero-to-one launch of a gamified learning platform used by Google, Lenovo, Rakuten, Best Buy and Verizon.
    • Identified and executed the pivot from custom development to B2B SaaS fintech.
    • As COO, added Operations, Creative Services, IT, HR and Analytics to Product and Engineering across a 65-person company.
    • Helped scale the bootstrapped business to ~$10M ARR and its acquisition by Inbenta.
  5. Mar 2012
    Jul 2013

    Intelex

    VP, Product Management

    EHS and quality management software · 700+ clients

    • Grew Product Management from a small group of analysts to 13 people.
    • Stood up 6 cross-functional scrum teams.
    • Launched 35+ new applications on the platform, up from 5.
  6. Aug 2009
    Feb 2012

    Awareness

    Director, Product Management

    Social marketing automation · MLB, Comcast, American Cancer Society

    • Introduced disciplined product management, agile delivery and a predictable release process.
    • Built the roadmap for and launched the Social Marketing Hub.

Earlier: client strategy, implementation and product development leadership at Awareness; Account Director at Syncapse; software developer at Bowe Bell + Howell, Pivotal and Desire2Learn.

Selected clients & ecosystem

Wells Fargo, RBC, Scotiabank, BMO, CIBC, US Bank, M&T Bank, Wealthsimple, Fireblocks, BitGo, Coinbase, Anchorage, Ledger, ATB

What I Bring

Roles & expertise
PresidentOwn a platform or business line end to end
COOScale operations, people and process
CPOSet product strategy and build the org
VP ProductLead product hands-on with a lean team

I'm most valuable where product, operations and customers meet: zero-to-one builds, regulated markets, and growth stages where a company needs structure without losing speed.

  • Product Strategy & Vision
  • Enterprise B2B SaaS
  • Fintech & Banking
  • Digital Assets & Stablecoins
  • Zero-to-One
  • Regulated Product Development
  • API & Platform Products
  • AI-First Product Operations
  • Generative AI & NLP
  • Product Design & UX
  • Agile Delivery
  • Executive Customer Relationships
  • Cross-Functional Leadership
  • Org Design & Re-orgs
  • M&A Integration

In Their Words

From LinkedIn recommendations
Robin was easily the best leader that I have ever had the privilege of working for. … Robin has many outstanding qualities, but I would say his best is that he genuinely wants to see his team succeed, and he has the tools to do so.
Cody McAlindenProduct Manager, Tetra Digital Group
He is a talented business mind with hard technical development skills - a rare combination. There is just something special about working with someone who can build solutions as fast as they are conceptualized.
Bryan Herskovits, MBASenior Director & Head of Digital Product and Technical Foundations, RBC
Robin was the best manager I have ever had the opportunity to work with. From his positive attitude, to his incredible insight into product and technology, Robin is a visionary who always inspires a creative, supportive and fun working environment. … Any employee would be lucky to have Robin as a manager.
Dylan ConwayHead of Strategy, Deployments & AI · Founding Team, Squint
When Robin joined the team, one of his key responsibilities was to bring greater organization and structure to the Product Management function. He did an excellent job of doing exactly that. … I'd recommend Robin without hesitation to any organization looking for an experienced leader who can build a strong team and deliver.
Yasemin KamciTraining Specialist and Consultant · Product Manager on Robin's team at Intelex
Robin is one of those rare product people that understands rigorous, studied product management, and also lean, "get-things-done", software development. … Whether you are a start-up who is building a new software product, or an existing enterprise with a product that is already in-market, Robin will fill the role, and amplify the entire team's performance.
David CarterCEO, Innovation Factory Hamilton
Robin leads by example. I learned a great deal about everything from high level product strategy to agile methodology, via osmosis. … Robin is an enabler. He gave me the room to experiment and operate independently. … I'd highly recommend Robin for any PM leadership role.
Sachin MongaVP of Product, Substack

Excerpts from 30+ recommendations on LinkedIn. Titles shown are current.

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